Emergency Rental Assistance - 2023

FAQ’s ERA 2023

A: IMPACT’s CURRENT ERA RENTAL PORTAL WILL SUSPEND ITS ONLINE PORTAL ON DECEMBER 14, 2022.

Q: WHAT ABOUT MY APPLICATION? I’VE ALREADY APPLIED FOR RENTAL ASSISTANCE BEFORE DECEMBER 14.

A: ALL ERA RENTAL APPLICATIONS CURRENTLY IN THE QUEUE BEFORE DECEMBER 14 WILL BE ADDRESSED.

Q: WHY ARE YOU CLOSING THE ONLINE PORTAL?

A: IMPACT IS TEMPORARILY PAUSING THE RENTAL ASSISTANCE ONLINE PORTAL IN ORDER TO SERVE EVERYONE IN THE QUEUE ON DEC 14, 2022. IMPACT WILL RESTART RENTAL ASSISTANCE AGAIN IN JANUARY 2023.

Q: WHERE DO I SEEK RENTAL ASSISTANCE IF IMPACT HAS 90% LESS ERA FUNDING?

A: YOU CAN ALWAYS SEEK RENTAL ASSISTANCE THROUGH THE STATE PORTAL, AT DEVELOPMENT.FORCE.COM

Q. I STILL HAVE MORE QUESTIONS, WHO CAN I REACH OUT TO?

A: YOU CAN EMAIL IMPACT AT COMMUNICATIONS@IMPACTCA.ORG AND YOUR QUESTION WILL BE FORWARDED TO THE DEPARTMENT WHO CAN BEST ADDRESS YOUR NEED.