Now Hiring - Manager – Communications, Outreach and Volunteers
Reports to: Director, Community Engagement and Development
Job Summary: Promotes, supports and advances the mission, vision and values of the agency through consistent, accurate and timely messaging, branding, and volunteer engagement. Manages outreach, communications and volunteers.
Job Responsibilities:
Designs and implements a content marketing plan to support the IMPACT strategies, communications, community and public relations goals.
Responsible for agency social media and website
Develops a strategic plan for partner coordination and marketing distribution and serves as point of contact for neighboring businesses, institutions, residents and others in assigned area.
Provides graphic design support to team on internal brand/marketing collateral or presentation materials.
Initiates and supports opportunities to engage businesses and neighborhoods in community issues and concerns.
Represents IMPACT Community Action at community events
Create and manages a robust IMPACT volunteer program
Develops, manages, organizes and supports IMPACT-wide and Community Action-relevant events, meetings, and other activities promoting IMPACT programs or services.
Experiments and creates strategies for the best growth tactics (e.g. email list, social media followers) to increase volunteer engagement, program recruitment and expand IMPACT’s mission.
Manage the preparation and maintenance of reports necessary to carry out the functions of the department.
Triages communication emails and phone calls
Prepares report on scheduled meetings of neighborhood associations, chambers of commerce, city councils, and other key associations and partners and attends meetings in assigned area.
Represents IMPACT at external partner events.
Provides marketing and public relations support to programs and departments of IMPACT that adhere to the IMPACT’s brand standards and communications goals.
Supports and promotes IMPACT when liaising with the media, elected officials, donors, partners and other key stakeholders.
Supports all IMPACT related staff communications.
Supports development efforts and special projects
Supports Director with the Marketing Committee
Performs other related duties as assigned.
Working Conditions and Physical Requirements:
Standard office environment. Requires ability operate telephone and personal computer for extended periods of time. Occasional travel.
Competencies and Knowledge, Skills and Abilities
Manages segmentation/targeting strategy, so you are sending “right content to the right people.”
Communications Skills
Grant Reporting
Functional Knowledge and Skills
Content Writing
Graphic Design
Website
Data Collection/Analysis
Marketing and Branding
Social Media Execution
Integrity and Trust to keep client information
Managerial Courage
Motivating Others
Temperament and Cultural Competency to work with diverse audiences
Prioritization/Priority Setting
Public Relations
Quality Assurance/Quality Control
Adaptive Leadership
Technical Skills (e.g. social media, PC applications)
Verbal, Written, and Presentation Skills
Education and Qualifications:
Bachelor’s Degree or equivalent professional certifications and/or experience
2-5 years’ graphic design experience. Provide examples of prev. work
2-5 years’ min experience in nonprofit service, working with those w/ low resources preferred
Must possess a valid Ohio Driver’s license and have access to reliable transportation.
Equal Opportunity Statement:
IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.
